Verified issue register
Findings grouped by root pattern, user impact, affected surface, severity, evidence, and potential WCAG mapping—so the team can see where a customer gets blocked or confused.
Accessibility exposure reviews
Find out what's actually broken in your signup and checkout — and what to fix first.
Most teams have never checked whether customers using a keyboard, screen reader, zoom, or other assistive technology can navigate plans, create an account, recover from errors, and complete a purchase.
- Evidence-first
- Manual checks
- Developer-ready priorities
BEST FIT
Consumer SaaS, subscription products, and digital-commerce teams with public navigation, pricing and plan selection, signup and account creation, forms and error recovery, checkout, help content, or mobile journeys.
What the review delivers
Evidence a product team can actually use.
Free tools surface signals. Cosmic Audit consolidates repeated instances, verifies the highest-risk patterns, and converts the noise into an ordered plan focused on the people who otherwise cannot complete the journey.
Prioritized remediation plan
Developer-ready priorities organized around shared components, design tokens, customer-flow risk, and efficient fixes—starting with changes that restore access for the most affected customers.
Readout and limited retest
A concise decision-maker briefing followed by targeted validation of agreed fixes, confirming whether customers can now complete the task.
Manual interaction testing
Test the interactions a score cannot reach.
A paid review adds focused manual testing where automated coverage stops. Reviews are conducted against WCAG 2.2 success criteria with documented evidence, tested URLs, and reproducible steps.
Keyboard and focusLogical traversal, visible focus, operable controls, and no traps.
Screen readerNames, roles, states, headings, landmarks, and announcements.
Zoom and reflowResponsive behavior, text spacing, and content at 200% and 400%.
Forms and recoveryLabels, instructions, validation, errors, and status messages.
See the shape of the work
A useful sample without giving away a client's report.
This generic example shows how tool signals and manual checks become evidence of barriers that can stop a customer from navigating, choosing a plan, creating an account, recovering from an error, or completing checkout.
Open the three-page generic sampleHow it works
Focused enough to move quickly. Rigorous enough to act on.
- 1
Confirm the journey
Choose the navigation, pricing, signup, forms, checkout, help, or mobile journey where a customer must complete a task.
- 2
Verify and prioritize
Consolidate tool signals, reproduce likely findings, and manually test whether customers can use the critical interactions.
- 3
Remediate and retest
Deliver the action plan, walk the team through it, and retest whether the agreed fixes let affected customers complete the journey.
About Cosmic Audit
Accessibility evidence translated into operational decisions.
Reviews are conducted against WCAG 2.2 success criteria with documented evidence, tested URLs, and reproducible steps.
Cosmic Audit was founded by Aaron Hays, a software customer experience leader with more than a decade across customer success, onboarding, and account management. That background keeps the work grounded in the commercial consequence: whether a real customer can understand the experience and complete the task.
Clear boundaries
Know exactly what this is - and what it is not.
Is this a full WCAG conformance audit?
No. The Accessibility Exposure Review is a focused, evidence-first assessment of agreed customer journeys. A full conformance audit can be separately scoped with qualified specialists.
Is this legal advice or a certification?
No. Cosmic Audit does not provide legal advice, certify compliance, or determine whether a law applies to a company.
Does the review include implementation?
The core review provides findings, priorities, a readout, and limited retesting. Implementation support, if needed, is separately scoped.
Start with one customer journey
Get a focused accessibility exposure review.
Send the public URL and the flow that matters most. You'll receive a concise reply about fit and next steps.